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Problems WIN 7 Prof

PostPosted: Tue Nov 19, 2013 10:11 pm
by Erola
Hello everybody,

I stricly followed the support Vids to install. I reinstalled WIN fresh but same Probs as my old System. As i have installed The Portal ist starts i gave the program right trough the firewall and then i Update the Portal. After the update its closes and starts and loops again and again and restarts. Only Uninstall closes. Ich have Net Framework and everthing installed. And Help of u would be very nice

Sometime its shows a Terminate Button but i am not fast enough to read.

Re: Problems WIN 7 Prof

PostPosted: Wed Nov 20, 2013 8:07 am
by Merec
Try starting Portal with Admin rights (Right click -> Run as Administrator). It seems like it wants to update, but does not have enough rights to release open files or overwrite updated files.

In this case the program loads the updated file, tries to update - fails - closes - start again - tries to update - fails - closes - start again and so on.
Sometime its shows a Terminate Button but i am not fast enough to read.
Create a screenshot using the print button and paste the screensot to paint or so

Re: Problems WIN 7 Prof

PostPosted: Wed Nov 20, 2013 9:32 am
by Erola
I used Admin rights Full rights on Programm. Same problem here as ist flashes u only see that screen a mili sec it restarts without the error message that it does only when i hit a button or try to close it



Image

And it has updatet allrdy first time after that it flashes

Re: Problems WIN 7 Prof

PostPosted: Wed Nov 20, 2013 9:58 am
by Merec
Check you firewall settings. Seems like Portal is not able to get the files from internet.

Re: Problems WIN 7 Prof

PostPosted: Wed Nov 20, 2013 11:08 am
by Erola
Thanks i disabled the firewall patched and then i reactivated it and it works now. Thx for quick help