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error message no record of user found

PostPosted: Mon Aug 25, 2014 3:09 pm
by outlaw55
help help help...

cant not sign into game... come up saying no record of user found :confused:

Re: error message no record of user found

PostPosted: Mon Aug 25, 2014 4:26 pm
by Tolakram
You need to provide more information.

What server?
What client version?


We can only help with DOL development questions, Storm, and Storm D2 here.

Re: error message no record of user found

PostPosted: Mon Aug 25, 2014 6:14 pm
by outlaw55
Server genesis

dll 1.109

Re: error message no record of user found

PostPosted: Mon Aug 25, 2014 6:40 pm
by Tolakram
Server genesis

dll 1.109
You need to contact genesis, they may not see this message. Look at their homepage for contact information.

Re: error message no record of user found

PostPosted: Fri Aug 29, 2014 5:46 pm
by Argo
on genesis you have to create an account in the forum first. no way to go straight over the portal.

regards

Argo

Re: error message no record of user found

PostPosted: Fri Sep 12, 2014 7:38 pm
by Walzin
Have you been able to register an account yet? If not PM me and i will help you through the process.

Re: error message no record of user found

PostPosted: Sat Oct 18, 2014 5:18 am
by shanegru63624
this error.. means no account found.. genesis did a 3 day rollback.. if you made the account at that time.. the account dont esist.. just login to genesis forum.. if you have no account.. make one.. then make a game account.happy rollback :)